3 verified briefings on Subscription. Each story includes a plain-English summary, why it matters, and the concrete action engineering teams should take.
Amazon faces a class-action lawsuit over its 'Subscribe & Save' program. The suit alleges the company attracts customers with low initial prices, then raises them for later shipments, sometimes making the subscription more expensive than a one-time purchase.
Meta is introducing paid subscription plans for Facebook, Instagram, and WhatsApp worldwide. The company is also exploring new AI, creator, and business-focused services under a unified "Meta One" subscription brand. This signals a major shift in its business model beyond advertising, with more offerings planned.
Shutterstock will pay a $35 million settlement to the FTC. The agency alleged the company used illegal "dark patterns" to make it difficult for customers to cancel their subscriptions, trapping them in unwanted plans. The settlement highlights increasing regulatory scrutiny over subscription models.